A practical starting point

YOUR CRYPTO. YOUR KEYS.

Make your first move
with confidence.

A thoughtful, independent walkthrough for setting up a hardware wallet and building safer self-custody habits from day one.

Explore the setup guide ↓

An educational resource · Not affiliated with Ledger

01 START WITH THE BASICS
OWN YOUR KEYS✳TAKE YOUR TIME✳VERIFY EVERY STEP✳OWN YOUR KEYS

Ledger.com/start, explained

A calmer way to begin
with a hardware wallet.

Setting up a hardware wallet is a short process with a few decisions that deserve your full attention. The Ledger.com/start address is commonly used as a starting point for device setup and companion software. This independent guide helps you understand what to expect, prepare your space, and recognize the security steps that matter.

Take the process in order. Your device should help you approve transactions while your recovery phrase remains private and offline. No support agent, website, or app needs that phrase.

See what to prepare ↗
01—06

Setup is not a race. Give yourself a quiet moment and read each confirmation on the device itself.

ABOUT 15 MINUTES

A little preparation goes a long way

Set yourself up
for a good start.

Choose a private, unhurried place. Keep your device and a pen nearby, and make sure your computer or phone is up to date.

01

Check your device

Use a device obtained through a trusted, official channel. Inspect the packaging and device for anything unexpected; never rely on a pre-filled recovery phrase.

02

Find the right app

Navigate to the vendor's official website by typing the address yourself. Follow its instructions to download the companion app for your operating system.

03

Make a private space

Set up away from cameras, screen sharing, and other people. Have paper ready for the recovery phrase, and avoid storing it digitally.

THE MOST IMPORTANT RULE

Your recovery phrase
belongs to you alone.

The phrase is the master backup for your wallet. Write it down exactly as your device shows it, keep it offline in a secure place, and never share it—not even with someone claiming to be support.

  • ✓ Enter it only on the hardware device when setup requires it.
  • ✓ Never photograph, email, message, or upload it.
  • ✓ Anyone who has the phrase may be able to access your assets.
Continue to account setup →
PRIVATE
MEANS
PRIVATE
⌑NO EXCEPTIONS
⌘

One app, many networks

Manage supported assets through compatible accounts and apps. Availability varies by network and device.

◉

Approve on-device

Review transaction details on the device screen before confirming. The screen is your trusted checkpoint.

↗

Keep a clear record

Account names and transaction history can make it easier to understand your activity over time.

Slow is smooth; smooth is safe

Make every transfer
a deliberate one.

01

Receiving crypto

In the companion app, choose the matching account and request a receive address. Verify the address on the hardware device, then compare the full address with the sender's destination before sharing it.

↘
02

Sending crypto

Confirm the destination address, network, asset, and amount. Be especially careful with copied addresses: malicious software can replace them. Check all details on your device screen and approve only if they match your intent.

↘
03

Try a small amount first

When appropriate, send a small test transaction before moving a larger balance. Network fees and confirmation times vary, and transactions are generally irreversible once confirmed.

↘

A few useful capabilities

Designed around
your decisions.

A hardware wallet is one part of a broader security routine. Learn the tools available, and use each with care.

◈

Physical confirmation

Transactions require interaction with your device, adding an intentional review step before approval.

⌁

Recovery planning

Your recovery phrase can restore access if a device is lost or damaged. Protect it as carefully as the assets it secures.

◎

Clear portfolio view

Compatible software can help you view supported assets and activity without replacing your responsibility to verify.

Good questions to ask

Before you call
it set up.

A few practical answers can make your first session easier.

Should I use a recovery phrase that came with the device?+

No. Initialize the device yourself and let it generate a new phrase. Never use a phrase supplied in advance by a seller, website, or another person.

Can I store my recovery phrase in a password manager?+

For a hardware wallet's recovery phrase, offline storage is generally safer. Digital copies can be exposed through compromised devices, cloud accounts, screenshots, or backups.

What if the app and device show different details?+

Stop. Do not approve a transaction if the on-device details do not match what you intend. Review the address, network, and amount, and consult verified support resources.

Is a hardware wallet a guarantee against loss?+

No. It can strengthen key protection, but scams, incorrect addresses, compromised recovery phrases, and user mistakes can still lead to loss. Security remains an ongoing practice.

A GOOD ROUTINE STARTS HERE

Pause. Verify.
Then proceed.

Take the next step only when you understand what you are confirming.

Review the setup basics ↑
A dark, compact hardware wallet device shown as a neutral product illustrationYOUR KEYS
YOUR RESPONSIBILITY